Job Description
Join our award-winning team at Dynamic Solutions Inc. – we're urgently hiring motivated Customer Service Representatives in Richmond, VA! No experience needed – we provide comprehensive training. Enjoy competitive pay, flexible schedules, and immediate interview opportunities. Walk-ins welcome Monday-Friday 9AM-4PM. Start your career with a company that invests in its people!
What We Offer:
- Starting pay: $18-$24/hour + performance bonuses
- Comprehensive benefits package (Day 1 eligibility)
- Clear career advancement paths
- Modern, supportive work environment
Responsibilities
- Handle inbound customer inquiries via phone/email/chat
- Resolve billing and account issues efficiently
- Process orders and update customer databases
- Collaborate with team to meet service metrics
- Document interactions in CRM systems
- Identify upsell opportunities for premium services
- Maintain 95%+ customer satisfaction score
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, CRM)
- Ability to multitask in fast-paced environment
- Positive problem-solving mindset
- Reliable transportation to Richmond location
- Availability for evening/weekend shifts as needed