Job Description
Join Our Team Today - Start Immediately!
We are currently seeking Urgent Hiring for dedicated Customer Service Representatives to join our growing team in Virginia Beach. If you are looking for a local job with immediate start dates and competitive pay, this is the opportunity for you.
At Patriot Logistics, we pride ourselves on providing exceptional support to our clients. As we expand our operations, we need dynamic individuals to help us maintain our high standards of service excellence.
Why Apply?
- Immediate Start: Onboarding begins as soon as today.
- Local Jobs: Conveniently located in Virginia Beach, VA.
- Competitive Pay: Earn between $18.00 and $24.00 per hour based on experience.
- Benefits: Comprehensive health coverage and paid time off.
Responsibilities
- Manage a high volume of incoming customer inquiries via phone, email, and live chat.
- Resolve customer issues and complaints efficiently while maintaining a professional and empathetic demeanor.
- Accurately enter and update customer information into the CRM database.
- Collaborate with the sales and support teams to ensure seamless service delivery.
- Identify opportunities to upsell products or services to existing clients.
- Adhere to all company policies and procedures regarding data privacy and security.
Qualifications
- High school diploma or equivalent (GED) required.
- Previous experience in customer service, retail, or call center environments is preferred but not mandatory.
- Strong computer literacy, including proficiency in Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to multitask and work in a fast-paced, high-pressure environment.
- Must be authorized to work in the United States.