Job Description
Are you a detail-oriented tech professional looking for local job opportunities? TechNova Solutions is expanding its team in Jacksonville and is currently seeking an IT Support Specialist to join our dynamic workforce.
We are urgently hiring for this role, offering competitive pay and a collaborative environment. If you thrive in a fast-paced setting and love solving complex technical problems, we want to hear from you.
Responsibilities
- Troubleshoot & Repair: Diagnose and resolve hardware and software issues for employees efficiently.
- Network Management: Maintain local area networks (LAN) and ensure optimal connectivity.
- Customer Support: Provide exceptional technical support and training to staff via phone and in-person.
- Security Administration: Monitor system security, perform updates, and manage user access permissions.
- Asset Management: Track IT inventory, perform regular audits, and manage equipment lifecycle.
Qualifications
- Experience: 2+ years of experience in IT support or a related technical field.
- Education: Associate degree in Computer Science, Information Technology, or equivalent professional experience.
- Technical Skills: Proficiency in Microsoft Office Suite, Windows Server, and basic networking concepts.
- Communication: Strong verbal and written communication skills with a customer-first approach.
- Availability: Ability to work flexible hours and respond to urgent technical issues as they arise.