Job Description
Join our dynamic team as an IT Support Specialist in San Antonio! We're urgently seeking a tech-savvy professional to deliver exceptional IT services. This is your chance to make an immediate impact in a fast-paced environment with competitive benefits and growth opportunities. Apply now to start your career journey!
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Manage user accounts, permissions, and system access protocols
- Install, configure, and maintain network infrastructure
- Document IT procedures and create troubleshooting guides
- Collaborate with cross-functional teams to resolve technical escalations
- Monitor system performance and implement security best practices
- Train employees on IT tools and company systems
Qualifications
- 3+ years of IT support experience in Windows/OS environments
- CompTIA A+ or equivalent certification required
- Proficiency in Active Directory, DNS, and DHCP
- Strong analytical and problem-solving skills
- Excellent written and verbal communication abilities
- Experience with ticketing systems (ServiceNow preferred)
- Bachelor's degree in Computer Science or related field