Job Description
Join Our Team and Start Working Today!
We are looking for dedicated and enthusiastic individuals to join our fast-growing IT department in El Paso, Texas. Urgent hiring means you could start as early as this week. We offer on-the-job training for those looking to break into the tech industry, making this the perfect opportunity for career growth.
At Apex Digital Solutions, we pride ourselves on providing top-tier technical support to our team. If you have a knack for solving problems and a desire to learn, we want to hear from you.
Responsibilities
- Provide exceptional technical support to employees via phone, email, and in-person.
- Diagnose and resolve hardware, software, and network connectivity issues efficiently.
- Install, configure, and maintain desktop computers, printers, and peripherals.
- Manage and update computer inventory and software licenses accurately.
- Document all technical issues and resolutions in our helpdesk ticketing system.
- Collaborate with the network team to ensure system stability and security.
Qualifications
- High School Diploma or GED required; Associate's degree in IT or related field preferred.
- Basic understanding of computer operating systems (Windows, Mac) and networking concepts.
- Strong problem-solving skills and high attention to detail.
- Excellent verbal and written communication skills.
- Ability to work independently and manage multiple tasks in a fast-paced environment.
- Must be available to start immediately.