Job Description
Join our dynamic team as an IT Support Specialist in Richmond, Virginia! This urgent hiring opportunity offers immediate start for qualified candidates seeking fast-track career growth. We're looking for tech-savvy professionals passionate about solving complex challenges and delivering exceptional user experiences. Don't miss this chance to launch your career with a forward-thinking company offering competitive benefits and growth opportunities.
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network infrastructure
- Diagnose and resolve system issues across Windows, macOS, and Linux environments
- Implement security protocols and maintain compliance with industry standards
- Collaborate with cross-functional teams to optimize IT workflows
- Document technical procedures and create knowledge base articles
- Manage user accounts, permissions, and access controls
- Conduct system audits and performance monitoring
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- CompTIA Security+ or equivalent certification required
- Proficiency in Active Directory, Azure AD, and cloud services
- Strong scripting skills (Python, PowerShell, or Bash)
- Experience with virtualization (VMware/Hyper-V) and container technologies
- Excellent troubleshooting skills with systematic approach
- Ability to work independently with minimal supervision