Job Description
Join our dynamic team at TechSolutions Inc. in Virginia Beach, where urgent hiring is underway for an IT Support Specialist! We're seeking a passionate professional to deliver exceptional technical support to our clients. Enjoy competitive compensation, comprehensive benefits, and a collaborative work environment in a coastal city with endless career growth opportunities. Apply today and become part of our innovative tech community!
Responsibilities
- Provide responsive technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Diagnose and resolve complex IT problems across diverse platforms
- Document all support activities using ticketing systems
- Collaborate with IT team to implement infrastructure improvements
- Train end-users on technology best practices
- Monitor system performance and security protocols
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- 3+ years of technical support experience
- Proficiency in Windows, macOS, and Linux environments
- Strong knowledge of network fundamentals and security practices
- Excellent troubleshooting and customer service skills
- CompTIA A+ or similar certification preferred
- Ability to work flexible hours including occasional weekends