Job Description
Immediate opening for IT Support Specialist in Atlanta, GA! Join our dynamic team at TechNova Solutions and become part of a rapidly growing tech hub. We're seeking a passionate professional to deliver exceptional technical support to our clients. This urgent position offers competitive compensation, comprehensive benefits, and career growth opportunities in one of America's most vibrant tech markets. Don't miss this chance to launch or advance your IT career!
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network systems
- Install, configure, and maintain servers, workstations, and cloud infrastructure
- Diagnose and resolve complex technical issues with minimal supervision
- Document all support tickets and system configurations meticulously
- Collaborate with cross-functional teams to implement security protocols
- Train end-users on system best practices and troubleshooting techniques
Qualifications
- 3+ years of hands-on IT support experience in corporate environments
- CompTIA A+, Network+, and Security+ certifications required
- Proficiency in Windows Server administration and Active Directory
- Experience with cloud platforms (AWS/Azure) and virtualization (VMware)
- Strong analytical skills and ability to work under pressure
- Excellent written and verbal communication abilities