Job Description
Join TechNova Solutions immediately! We're urgently hiring for an IT Support Specialist in Columbus, OH. This is your chance to launch your tech career with a forward-thinking company offering competitive benefits and rapid advancement opportunities. Start your new role within days!
Responsibilities
- Provide Tier 2/3 technical support for hardware/software systems
- Manage network infrastructure and security protocols
- Deploy and maintain cloud solutions (AWS/Azure)
- Document IT processes and create knowledge base articles
- Collaborate with cross-functional teams on system integrations
- Implement disaster recovery and backup solutions
- Train staff on new technology implementations
Qualifications
- 3+ years of IT support experience
- CompTIA A+/Network+ certifications required
- Proficiency in Windows Server and Active Directory
- Strong knowledge of cybersecurity best practices
- Experience with ticketing systems (ServiceNow/Jira)
- Excellent troubleshooting and communication skills
- Ability to work flexible hours including on-call rotations