Job Description
Immediate Opening for IT Support Specialist in Sacramento! Join our dynamic team at TechFlow Solutions Inc. and become the backbone of our technology operations. We're urgently seeking a skilled professional to deliver exceptional technical support across our Sacramento-based infrastructure. This is your chance to start immediately in a fast-paced environment where your expertise directly impacts business success. Enjoy competitive compensation, comprehensive benefits, and opportunities for rapid career growth. Don't miss this urgent opportunity to launch your career with us!
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network systems
- Implement and maintain cybersecurity protocols to protect company assets
- Collaborate with cross-functional teams to resolve complex technical issues
- Document IT processes and create user training materials
- Manage system updates, patches, and security compliance
- Monitor network performance and proactively address potential issues
- Support cloud infrastructure including AWS and Azure environments
Qualifications
- 3+ years of experience in IT support/system administration
- CompTIA Security+ or equivalent certification required
- Proficiency in Windows Server, Active Directory, and virtualization
- Strong analytical and problem-solving abilities
- Excellent communication and customer service skills
- Experience with ticketing systems (ServiceNow preferred)
- Bachelor's degree in Computer Science or related field
- Valid California driver's license for occasional on-site visits