Job Description
Start your new career TODAY with our urgent hiring initiative! TechSolutions Inc. is seeking motivated IT Support Specialists in Houston to fill immediate openings. Join our innovative team and make an immediate impact while enjoying competitive benefits and a dynamic work environment. Don't miss this opportunity to advance your career in one of America's fastest-growing tech hubs!
Responsibilities
- Provide rapid technical support for hardware, software, and network issues across 50+ daily user requests
- Deploy and maintain Windows 10/11 systems with enterprise-grade security protocols
- Collaborate with cross-functional teams to resolve escalated incidents within SLA timeframes
- Document all troubleshooting procedures using ITSM tools like ServiceNow
- Conduct periodic system audits and preventative maintenance to ensure 99.9% uptime
- Train end-users on new technology implementations and cybersecurity best practices
Qualifications
- 3+ years of hands-on IT support experience in fast-paced environments
- CompTIA A+/Network+ certification or equivalent practical experience
- Expert proficiency in Microsoft Active Directory and Azure cloud services
- Strong diagnostic skills for hardware troubleshooting (laptops, printers, network devices)
- Ability to prioritize multiple urgent tasks with minimal supervision
- Excellent communication skills for both technical and non-technical stakeholders
- Valid Texas driver's license for occasional on-site support in Houston metro area