Job Description
Immediate Opening for IT Support Specialist in Fort Worth! Join our dynamic team at TechFlow Solutions and hit the ground running in a fast-paced environment. We're seeking a tech-savvy professional to provide critical IT infrastructure support to our growing client base. This urgent hire requires someone who can troubleshoot complex issues, implement security protocols, and deliver exceptional customer service. If you're ready to start immediately and make an immediate impact, apply today!
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network systems
- Implement and maintain cybersecurity measures to protect sensitive data
- Manage cloud infrastructure (AWS/Azure) and virtual environments
- Document IT procedures and create knowledge base articles
- Collaborate with cross-functional teams on system upgrades
- Monitor system performance and proactively address vulnerabilities
- Train staff on new technologies and best practices
Qualifications
- 3+ years of IT support experience in Windows/Linux environments
- CompTIA Security+ or equivalent certification required
- Proficiency in networking protocols (TCP/IP, DNS, DHCP)
- Hands-on experience with cloud platforms (AWS/Azure)
- Strong problem-solving and diagnostic skills
- Excellent written and verbal communication abilities
- Ability to work independently and prioritize urgent tasks
- Bachelor's degree in Computer Science or related field preferred