Job Description
Immediate Opening: IT Support Specialist in Omaha! Join our dynamic team at Omaha Tech Solutions where innovation meets opportunity. We're urgently hiring for on-site IT support roles with walk-in interviews available this week. If you're passionate about technology and thrive in fast-paced environments, this is your moment to shine.
Our ideal candidate will provide exceptional technical support to employees, troubleshoot hardware/software issues, and maintain system security. Enjoy competitive pay, comprehensive benefits, and career growth in Omaha's thriving tech hub.
Why Apply Today? • Urgent hiring with same-day interview slots • No appointment needed - walk-ins welcome • On-the-spot offers for qualified candidates • Competitive salary + performance bonuses • Modern downtown Omaha location with free parking
Responsibilities
- Diagnose and resolve hardware/software issues across 150+ workstations
- Provide Tier 1-2 technical support via phone, email, and in-person
- Deploy and configure Windows/macOS systems with standard software packages
- Manage Active Directory accounts, permissions, and group policies
- Document all IT procedures and maintain accurate asset inventory
- Collaborate with network team on security patches and system updates
- Train employees on new technology and security best practices
Qualifications
- 2+ years of hands-on IT support experience in Windows environments
- CompTIA A+/Network+ certification (or equivalent experience)
- Proficient in Active Directory, Office 365, and endpoint security tools
- Strong diagnostic skills for hardware/software troubleshooting
- Excellent communication and customer service abilities
- Ability to lift 30lbs and work flexible hours (including occasional weekends)
- Valid Nebraska driver's license (for occasional site visits)