Job Description
Join our dynamic team at TechNova Solutions! We're urgently hiring for an IT Support Specialist position in Atlanta, GA. No appointments needed – walk in Monday-Friday 9AM-4PM at our downtown office. Enjoy competitive benefits, growth opportunities, and a collaborative environment. Immediate start available for qualified candidates.
Responsibilities
- Provide Tier 1/2 technical support for hardware/software issues
- Manage user accounts and system access permissions
- Install, configure, and troubleshoot network infrastructure
- Document technical procedures and incident reports
- Collaborate with cross-functional teams on IT projects
- Maintain cybersecurity protocols and data protection measures
Qualifications
- 2+ years of IT support experience required
- CompTIA A+/Network+ certification preferred
- Proficiency in Windows OS and Active Directory
- Strong troubleshooting and diagnostic skills
- Excellent communication and customer service abilities
- Ability to work independently and prioritize tasks