Job Description
Are you a tech-savvy problem solver looking for a role that fits your schedule? Apex Tech Solutions is currently hiring a Weekend IT Support Specialist to join our team in Oklahoma City, OK.
We offer a competitive salary, comprehensive benefits, and the opportunity to work in a dynamic environment with immediate start dates. If you thrive in a fast-paced setting and enjoy helping others, we want to hear from you.
Why Join Us?
- Immediate Start: Begin your career as soon as today.
- Weekend Flexibility: Enjoy your weekdays free with consistent weekend hours.
- Competitive Pay: Earn between $18.00 and $24.00 per hour based on experience.
Responsibilities
- Provide expert technical support to end-users via phone, email, and remote desktop tools during weekend shifts.
- Diagnose, troubleshoot, and resolve hardware and software issues including operating systems, printers, and network connectivity.
- Log and track all support tickets in the Service Desk management system (ServiceNow/Jira).
- Collaborate with the week-day support team to escalate complex issues and ensure 24/7 coverage.
- Conduct routine system checks and perform preventative maintenance tasks.
Qualifications
- High school diploma or GED required; Associate degree in IT or related field is a plus.
- 1-2 years of experience in technical support, IT help desk, or customer service.
- Strong knowledge of Microsoft Windows, macOS, Android, and iOS operating systems.
- Excellent written and verbal communication skills.
- Ability to work independently and manage time effectively during shift hours.