Job Description
Join a Top-Tier Team in Atlanta, GA
Are you looking for a flexible part-time opportunity that fits your weekend schedule? Apex Customer Solutions is hiring Weekend Shift Customer Support Representatives immediately. We are looking for motivated individuals to join our team and provide exceptional service to our clients.
As a Weekend Shift Associate, you will play a crucial role in maintaining our high standards of customer satisfaction. Enjoy competitive pay, a supportive work environment, and the chance to start your new career this weekend.
Responsibilities
- Handle inbound and outbound customer calls and emails regarding orders and account inquiries.
- Resolve customer issues efficiently and professionally within established guidelines.
- Process returns, exchanges, and refunds accurately.
- Update customer records and database information with precision.
- Collaborate with the support team to improve service delivery.
- Ensure all weekend operations run smoothly and meet KPI targets.
Qualifications
- High School Diploma or GED required.
- Must be available to work Saturdays and Sundays.
- Strong interpersonal and communication skills.
- Ability to multitask and work in a fast-paced environment.
- Basic computer literacy and data entry skills.
- Previous customer service experience is a plus.