Job Description
Join TechHire Solutions and experience the future of employment with weekly pay in Austin's thriving tech scene! We're seeking a dedicated IT Support Specialist to join our dynamic team and deliver exceptional technical support to our clients. Enjoy competitive compensation, flexible scheduling, and a collaborative work environment where your skills make an immediate impact.
As a key member of our IT department, you'll troubleshoot hardware/software issues, maintain network infrastructure, and implement cybersecurity protocols. We offer comprehensive benefits including health insurance, retirement plans, and professional development opportunities. Apply today and start earning every week while building your career in one of America's fastest-growing tech hubs!
Responsibilities
- Provide Tier 2 technical support for hardware, software, and network systems
- Install, configure, and maintain desktop/laptop computers and peripherals
- Monitor network performance and resolve connectivity issues
- Document IT procedures and create technical documentation
- Collaborate with cross-functional teams to implement IT solutions
- Ensure compliance with cybersecurity protocols and data protection standards
- Train end-users on new technologies and best practices
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- 3+ years of hands-on IT support experience
- CompTIA A+, Network+, or Security+ certification preferred
- Proficiency with Windows OS, Active Directory, and cloud services
- Strong troubleshooting and problem-solving abilities
- Excellent written and verbal communication skills
- Ability to work independently and manage multiple priorities
- Valid Texas driver's license for occasional on-site visits