Job Description
Welcome to Piedmont Logistics Inc., where we are transforming the way goods move through North Carolina. We are currently seeking motivated and energetic individuals to join our team as Customer Service Associates. This is an excellent opportunity for those looking to start a stable career in a dynamic industry with no prior experience required.
As a key member of our front-line team, you will be the face of our company, ensuring our clients receive the highest level of service. We offer comprehensive on-the-job training, competitive benefits, and a clear pathway for professional growth. If you are a hard worker who enjoys helping others, we want to meet you.
Why Join Us?
- Competitive hourly wage ($15.00 - $20.00/hr).
- Health, dental, and vision insurance.
- Retirement savings plan (401k) matching.
- Paid time off and holiday pay.
Responsibilities
- Greet and assist customers and visitors with a friendly and professional demeanor.
- Answer incoming phone calls and emails promptly and accurately.
- Process customer inquiries and resolve issues to ensure high satisfaction levels.
- Operate standard office equipment and computer software (training provided).
- Collaborate with team members to achieve daily operational goals.
- Maintain a clean and organized workspace.
Qualifications
- High school diploma or GED equivalent is preferred but not mandatory.
- Strong verbal communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Basic computer literacy (typing and navigation).
- Reliable transportation and flexible availability.
- A positive attitude and willingness to learn.