Job Description
Join our award-winning customer service team in beautiful Colorado Springs! We're hiring energetic professionals to deliver exceptional support to our growing client base. Enjoy competitive pay, comprehensive benefits, and a vibrant workplace culture. No experience necessary – we provide paid training!
Why You'll Love Working Here:
- Walk-in interviews every Tuesday & Thursday 10 AM - 2 PM
- Immediate start opportunities
- Health/dental/vision benefits after 60 days
- 401(k) with company match
- Advancement into technical/sales roles
Responsibilities
- Resolve customer inquiries via phone, chat, and email
- Process service changes and billing adjustments
- Document interactions in CRM system
- Meet/exceed quality and efficiency metrics
- Collaborate with technical teams for complex issues
- Participate in ongoing product training
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Reliable transportation to our downtown location
- Flexible availability including weekends