Job Description
Are you looking for a rewarding career in Long Beach? Pacific Coast Support Solutions is seeking enthusiastic individuals to join our dynamic team as a Customer Service Representative. We value potential over experience and are committed to providing top-notch training for all new hires. If you have great communication skills and a positive attitude, we want to hear from you!
Why Join Us?
• Competitive salary starting at $18/hr
• Comprehensive health, dental, and vision insurance
• Paid training and clear career advancement opportunities
• Supportive and inclusive work environment
• Flexible scheduling options
Why Join Us?
• Competitive salary starting at $18/hr
• Comprehensive health, dental, and vision insurance
• Paid training and clear career advancement opportunities
• Supportive and inclusive work environment
• Flexible scheduling options
Responsibilities
- Greet and assist customers via phone, email, and chat with a friendly demeanor.
- Resolve customer inquiries and complaints efficiently to ensure high satisfaction.
- Process orders and maintain accurate records in our CRM system.
- Collaborate with team members to improve service processes.
- Identify and escalate complex issues to management when necessary.
Qualifications
- High school diploma or equivalent required.
- Excellent verbal and written communication skills.
- Basic computer proficiency and typing speed (30+ WPM).
- Reliable internet connection and a quiet workspace.
- A willingness to learn and adapt to new technologies.