Job Description
Join our award-winning team in Columbus! We're seeking passionate Customer Service Representatives for immediate full-time positions with competitive benefits and growth opportunities. No experience necessary—comprehensive training provided. Walk in for an interview Monday-Friday, 9 AM-4 PM at our downtown Columbus office. Enjoy a vibrant workplace culture, flexible scheduling, and the chance to make a real impact in our community. Don’t miss this chance to launch your career!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve issues efficiently with empathy and professionalism
- Document interactions accurately in CRM systems
- Collaborate with team to improve service quality
- Meet performance metrics for response times and resolution
- Participate in ongoing training programs
- Support cross-functional projects as needed
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Proficiency with basic computer applications
- Positive attitude and team-player mentality
- Availability to work flexible shifts including weekends
- Customer service experience preferred but not required
- Valid Ohio driver's license for occasional travel