Job Description
Join our award-winning team in Boston and start your career immediately! We're seeking passionate Customer Service Representatives to deliver exceptional experiences. Enjoy competitive pay, comprehensive benefits, and a supportive culture. Walk-in interviews held daily – no appointment needed!
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and troubleshoot technical issues
- Maintain accurate customer records in CRM systems
- Collaborate with cross-functional teams
- Meet/exceed performance metrics
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Strong communication skills
- Proficient with MS Office and CRM tools
- Ability to multitask in fast-paced environment