Job Description
Are you ready to kickstart your career with a company that invests in your future? Houston Tech Solutions is currently seeking energetic and motivated individuals to join our team as Customer Service Representatives. We pride ourselves on a supportive culture that values growth and development.
We are looking for team players who are eager to learn. Even if you have no prior experience, we provide comprehensive on-the-job training to help you succeed. Join us in Houston and build a career that matters.
Responsibilities
- Greet customers with a positive attitude and resolve inquiries regarding products and services.
- Process customer orders, returns, and exchanges accurately using internal software.
- Communicate clearly with team members and management to ensure seamless operations.
- Document customer interactions and feedback to help improve our service quality.
- Identify opportunities to suggest additional products or services to meet client needs.
- Maintain a clean and organized workspace to ensure efficiency.
- Assist in training new hires and sharing best practices with the team.
Qualifications
- High school diploma or GED equivalent is required.
- Must be at least 18 years of age.
- Excellent verbal communication and listening skills.
- Basic computer literacy and typing speed.
- Reliable transportation and willingness to work flexible shifts.
- Ability to remain calm and professional under pressure.
- A strong desire to learn and grow within the company.