Job Description
Are you looking for a stable job in Austin, TX with immediate start dates and the security of weekly paychecks? Austin Workforce Solutions is currently seeking dedicated Customer Service Representatives to join our dynamic team.
We pride ourselves on a fast-paced, supportive environment where your growth matters. Whether you are an experienced professional or a motivated newcomer, we provide the training you need to succeed.
Responsibilities
- Handle inbound and outbound customer inquiries with a focus on resolution and satisfaction.
- Assist customers with product information, order status, and account troubleshooting.
- Document all customer interactions and feedback accurately in our CRM system.
- Collaborate with the sales and technical teams to ensure seamless service delivery.
- Adhere to all company policies and quality assurance standards.
Qualifications
- High school diploma or GED equivalent.
- Strong verbal and written communication skills.
- Basic computer proficiency and typing skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Reliable transportation and availability to work shifts as scheduled.