Job Description
Welcome to Horizon Workforce Solutions, where your hard work pays off every day. We are currently seeking motivated individuals for our Daily Pay Customer Service positions in San Francisco, CA. Unlike traditional employers, we offer a unique Daily Pay feature, allowing you to access your earnings immediately after your shift.
We value reliability, enthusiasm, and the ability to start immediately. Join our team and enjoy a modern work environment with competitive benefits and flexible scheduling.
Responsibilities
- Manage High-Volume Inquiries: Answer phone calls and emails promptly to assist customers with their orders and inquiries.
- Resolve Issues: Troubleshoot customer problems and provide effective, empathetic solutions in real-time.
- Data Entry: Accurately maintain customer records and update our CRM system.
- Process Transactions: Handle payments and verify order details to ensure seamless operations.
- Team Collaboration: Work closely with the logistics and sales teams to ensure service excellence.
Qualifications
- High School Diploma: or equivalent work experience.
- Communication Skills: Excellent verbal and written communication abilities.
- Availability: Must be available to work flexible shifts, including weekends and holidays.
- Computer Literacy: Proficient in using Microsoft Office Suite and basic computer applications.
- Reliability: Proven track record of punctuality and dependability.