Job Description
Join Fort Worth Growth Partners and launch your career in customer service! We're seeking motivated individuals with no prior experience to join our dynamic team. As a customer service associate, you'll be the first point of contact for our valued clients, delivering exceptional support while building foundational skills. Enjoy competitive pay, comprehensive paid training, and growth opportunities in one of Texas' most vibrant cities. Our supportive environment encourages learning and professional development from day one.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve basic account issues and process transactions accurately
- Document interactions using our CRM system
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics for response times and resolution rates
- Participate in ongoing training to enhance product knowledge
- Maintain positive brand representation in all customer interactions
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent (GED accepted)
- Strong written and verbal communication skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn new systems
- Ability to work in a fast-paced environment
- Reliable transportation to our Fort Worth location
- Must pass background check and drug screening