Job Description
Join our dynamic team at Baltimore Career Hub and launch your career in customer service! We're seeking motivated entry-level professionals to provide exceptional support to our growing client base. Enjoy competitive pay, comprehensive training, and a supportive work environment in the heart of Baltimore. Walk-in interviews are welcome daily!
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Resolve customer inquiries and issues efficiently
- Process transactions and maintain accurate records
- Collaborate with team members to achieve service targets
- Participate in ongoing training programs
- Adhere to company policies and procedures
- Support daily operations of the service center
Qualifications
- High school diploma or equivalent required
- 0-2 years of customer service experience preferred
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office suite)
- Ability to work in a fast-paced environment
- Positive attitude and problem-solving mindset
- Availability to work flexible shifts including weekends
- Must be authorized to work in the US