Job Description
Ready to launch your career in customer service? Urban Solutions Group is seeking motivated individuals with no prior experience for immediate full-time positions in Atlanta, GA. Join our dynamic team where you'll gain valuable skills while delivering exceptional service to diverse clients. We provide comprehensive training and a supportive environment for growth. Don't wait—start your professional journey today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve billing issues and service concerns efficiently
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and compliance standards
- Identify opportunities for process improvements
- Participate in ongoing training programs
Qualifications
- No prior experience required—training provided
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (Windows OS, MS Office)
- Positive attitude and willingness to learn
- Reliable transportation to our downtown Atlanta office
- Must pass background check and drug screening