Job Description
Join our dynamic team at Charlotte Growth Partners and launch your career in customer service! We're seeking motivated individuals with no prior experience to provide exceptional support to our clients. Enjoy comprehensive training, flexible scheduling, and opportunities for growth in a fast-paced environment. If you're passionate about helping others and ready to learn, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and professionalism
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service
- Adhere to company policies and service standards
- Continuously improve product knowledge
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Strong problem-solving abilities
- Ability to work in a team environment
- Basic computer literacy
- Positive attitude and willingness to learn
- Reliable transportation to downtown Charlotte location