Job Description
Join our dynamic team at Horizon Solutions Group and kickstart your career in customer service! We're seeking motivated individuals with no prior experience to provide exceptional support to our diverse clientele. Our comprehensive training program ensures you'll develop valuable skills in communication, problem-solving, and client relationship management. Enjoy competitive pay, flexible scheduling, and clear pathways for advancement. If you're a people person with a strong work ethic, this is your opportunity to grow with a forward-thinking company in sunny Miami!
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Resolve client inquiries and concerns efficiently with empathy and professionalism
- Maintain accurate customer records in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and confidentiality standards
- Actively participate in ongoing training and skill development
- Identify opportunities to improve customer experience workflows
Qualifications
- High school diploma or equivalent (no experience required)
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Proficient with basic computer applications (MS Office, email)
- Positive attitude and willingness to learn new systems
- Ability to work flexible hours including weekends if needed
- Valid government-issued ID for background verification
- Residency in the Miami-Dade area preferred