Job Description
Join our dynamic team as an Entry-Level Customer Service Associate! No prior experience is needed – we provide comprehensive training to help you succeed. At Urban Retail Solutions, we value passion and potential over past experience. This full-time position offers competitive pay, growth opportunities, and a supportive work environment in the heart of NYC. If you're a motivated individual eager to build a career in customer service, we encourage you to apply today!
Responsibilities
- Assist customers with inquiries, orders, and product information via phone, email, and in-person
- Process transactions accurately using our POS system
- Resolve customer concerns with empathy and professionalism
- Collaborate with team members to maintain efficient store operations
- Participate in ongoing product knowledge training
- Uphold company standards for cleanliness and presentation
- Contribute to a positive team culture through open communication
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer literacy and ability to learn software quickly
- Punctuality and reliability with consistent attendance
- Positive attitude and willingness to learn new processes
- Ability to stand for extended periods and lift up to 25 lbs
- Authorization to work in the United States