Job Description
Join Coastal Solutions Group as an Entry-Level Customer Service Associate! We're hosting walk-in interviews for motivated individuals seeking a career start in Virginia Beach. No experience required – we provide comprehensive training to launch your professional journey. Enjoy competitive benefits, growth opportunities, and a supportive team environment. Perfect for recent graduates or career changers. Walk in today to explore your future!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to enhance service quality
- Meet performance metrics for response time and resolution
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (minimum requirement)
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer proficiency (typing, navigation)
- Positive attitude and willingness to learn
- Reliable transportation to Virginia Beach location
- Must be available for flexible scheduling