Job Description
Are you looking for a rewarding career in Jacksonville, FL?
Apex Solutions Group is seeking enthusiastic individuals to join our growing team as Entry Level Customer Service Representatives. We offer comprehensive training and a clear path for career advancement.
Why Join Us?
- Competitive hourly pay ($18 - $22/hr).
- Health, dental, and vision insurance.
- Flexible scheduling options.
- Professional development and mentorship.
Don't let a lack of experience hold you back. We value potential and attitude over prior job history.
Responsibilities
- Provide exceptional support to customers via phone, email, and chat.
- Resolve customer inquiries and complaints efficiently and professionally.
- Process orders, returns, and account information accurately.
- Collaborate with team members to achieve daily sales and service goals.
- Document customer interactions in the CRM system.
- Assist in training new hires to foster a positive team environment.
Qualifications
- High school diploma or GED equivalent.
- Basic computer proficiency and typing skills.
- Strong verbal and written communication abilities.
- Ability to work in a fast-paced, team-oriented environment.
- Reliable transportation to and from the Jacksonville office.
- Must be 18 years of age or older.