Job Description
Are you looking for entry level jobs in Phoenix, AZ? Valley Tech Services is currently seeking motivated individuals to join our growing team as Customer Service Representatives.
We provide comprehensive training, mentorship, and a clear path for career advancement. If you are ready to start a rewarding career with a stable company, we want to hear from you.
Why Join Us?
- Competitive Pay: Earn between $45,000 and $55,000 annually.
- No Experience Required: We train you from the ground up.
- Growth Opportunities: Fast-track promotion to Team Lead and Management.
Take the first step towards your future in Phoenix today.
Responsibilities
- Greet and assist customers with inquiries via phone and email in a professional and friendly manner.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Resolve customer complaints and issues with a focus on customer retention.
- Document all customer interactions and maintain up-to-date records in the CRM system.
- Collaborate with the sales and support teams to ensure a seamless customer experience.
- Identify opportunities to upsell products and services to existing clients.
Qualifications
- High school diploma or GED equivalent is required.
- Strong verbal and written communication skills.
- Ability to type 35+ words per minute and navigate computer systems with ease.
- Reliable high-speed internet connection and a home office setup.
- A positive attitude and willingness to learn new processes.
- Must be authorized to work in the United States.