Job Description
Join Houston Solutions Group and kickstart your career with our comprehensive training program! We're seeking motivated individuals with no prior experience to join our dynamic customer service team. Enjoy competitive pay, flexible scheduling, and a supportive environment focused on your growth. Immediate openings available in our downtown Houston location.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process orders and resolve service issues with empathy
- Utilize CRM systems to document interactions accurately
- Collaborate with team members to enhance service quality
- Complete product knowledge training and certification
- Meet performance metrics for response times and resolution
- Contribute to process improvement initiatives
Qualifications
- No experience required - we provide full training!
- High school diploma or equivalent (GED accepted)
- Strong communication skills in English
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn
- Reliable transportation to our Houston office
- Ability to work flexible shifts including weekends
- Passion for helping others succeed