Job Description
Join our dynamic team as an Entry-Level Customer Service Representative and launch your career in Tampa's thriving business district! No prior experience is needed – we provide comprehensive training to set you up for success. Enjoy competitive pay, growth opportunities, and a supportive work environment in downtown Tampa.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems accurately
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training and development programs
- Contribute to a positive team culture
Qualifications
- High school diploma or equivalent required
- No prior experience necessary – training provided
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and willingness to learn
- Reliable transportation to downtown Tampa location