Job Description
Start your career journey with Charlotte Retail Solutions! We're actively seeking enthusiastic Entry-Level Customer Service Representatives to join our growing team in Charlotte, NC. No prior experience required – we provide comprehensive training to help you thrive. Enjoy competitive pay, benefits, and a supportive environment where your growth matters.
Why join us?
- Free paid training program
- Health/dental/vision benefits after 90 days
- Clear career advancement path
- Employee discounts & perks
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person
- Process orders and transactions accurately
- Resolve customer inquiries with empathy and efficiency
- Collaborate with team members to achieve daily goals
- Maintain detailed customer records in CRM systems
- Uphold company service standards and policies
Qualifications
- No experience required – open to all backgrounds
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Basic computer proficiency
- Positive attitude and willingness to learn
- Must be 18+ years old
- Reliable transportation to our Charlotte location