Job Description
Ready to jumpstart your career? Tampa Bay Solutions Group is hosting walk-in interviews for entry-level customer service positions! No experience required – we provide comprehensive training to launch your professional journey. Join our dynamic team in a vibrant downtown Tampa location where growth opportunities are endless.
Our entry-level roles offer competitive pay, comprehensive benefits, and a supportive environment perfect for recent graduates or career changers. Walk-ins welcome Monday-Friday, 9 AM - 4 PM. Take the first step toward your future today!
Responsibilities
- Delocate exceptional customer support via phone, email, and chat
- Resolve inquiries and troubleshoot issues efficiently
- Maintain accurate customer records in CRM systems
- Collaborate with cross-functional teams to enhance service delivery
- Meet performance metrics for response times and resolution rates
- Continuously improve product knowledge through training
- Contribute to team goals and service improvement initiatives
Qualifications
- High school diploma or equivalent (college graduates encouraged)
- Strong communication and interpersonal skills
- Ability to navigate multiple software systems simultaneously
- Problem-solving mindset with attention to detail
- Flexibility to work rotating weekends (1-2 days/month)
- Basic computer proficiency (MS Office suite)
- Positive attitude and willingness to learn new processes
- Valid government-issued ID for onboarding