Job Description
Launch your career with Coastal Connect Solutions! We're seeking passionate individuals with no prior experience to join our customer service team in Virginia Beach. Enjoy comprehensive paid training, flexible scheduling options, and a supportive team environment. Our mission is to empower local talent while delivering exceptional service to clients across Virginia and Illinois. If you're a motivated learner with strong communication skills, this is your opportunity to grow with us!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues efficiently and document interactions
- Process orders, returns, and service requests accurately
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and regulatory compliance standards
- Participate in ongoing training to enhance product knowledge
- Contribute to team performance goals and quality metrics
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal and written communication skills
- Basic computer proficiency with ability to learn new software
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable transportation to our Virginia Beach location
- Must pass background check and drug screening