Job Description
We are seeking driven and enthusiastic individuals to join our Entry Level Customer Service team in the heart of Detroit. We are a rapidly growing company dedicated to providing exceptional support to our clients. No prior experience is necessary; we provide comprehensive training and mentorship to help you succeed. If you are looking for a career with growth potential and a supportive environment, we want to hear from you.
Why Join Us?
- Competitive pay starting at $18/hr
- Health, dental, and vision insurance available
- Flexible scheduling options to fit your lifestyle
- Career advancement opportunities within the company
Responsibilities
- Manage high-volume inbound and outbound customer inquiries professionally.
- Resolve complex customer issues with patience, empathy, and a solution-oriented mindset.
- Document all interactions accurately and efficiently in our CRM system.
- Identify and escalate complex issues to management when necessary.
- Collaborate with the sales and support teams to ensure total customer satisfaction.
- Participate in daily team meetings and ongoing training sessions.
Qualifications
- High school diploma or GED is required.
- Must be at least 18 years of age.
- Strong communication skills and a friendly, approachable demeanor.
- Basic computer literacy (proficiency in MS Office, email, and web browsers).
- Ability to work well in a team-oriented and fast-paced environment.
- Reliable transportation is a plus.