Job Description
Start Your Career Today! No Experience Needed!
Baltimore Community Services is hiring enthusiastic individuals for entry-level Customer Service Representative positions. Perfect for recent graduates or career changers, we provide comprehensive training and growth opportunities. Enjoy competitive pay, benefits, and a supportive work environment.
Why Join Us?
- Full-time, stable positions with advancement paths
- On-the-job training and mentorship programs
- Health insurance, paid time off, and retirement plans
- Modern downtown Baltimore location with easy transit access
Responsibilities
- Assist customers via phone, email, and in-person inquiries
- Resolve billing and service issues efficiently
- Document interactions in CRM systems with precision
- Collaborate with team members to meet service targets
- Participate in ongoing training to enhance skills
- Maintain positive brand representation at all times
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary - we train you!
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and typing skills
- Positive attitude and willingness to learn
- Reliable transportation to downtown Baltimore location