Job Description
Join MetroCare Solutions as an Entry-Level Customer Service Representative and kickstart your career in Oklahoma City! We're seeking motivated individuals with no prior experience to deliver exceptional support to our community. Enjoy competitive pay, comprehensive training, and a supportive team environment. Walk-in interviews are available Monday-Friday 9AM-4PM at our downtown location. No experience needed – we provide all the tools you need to succeed!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Resolve service issues using company guidelines and resources
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and compliance standards
- Continuously improve product knowledge through training modules
- Assist with administrative tasks as needed
Qualifications
- High school diploma or equivalent required
- No prior experience necessary – training provided
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and willingness to learn
- Reliable transportation to downtown location
- Must pass background check