Job Description
Are you ready to start your career?
Pacific Tech Solutions is holding walk-in interviews today for entry-level Customer Service Representatives in San Jose, CA. We are looking for motivated individuals with a positive attitude, regardless of prior experience.
Why join us?
- No experience necessary – We provide full training.
- Competitive hourly pay.
- Opportunity for rapid advancement.
- Modern, friendly work environment.
Responsibilities
- Answer incoming customer inquiries via phone, email, and chat in a professional and friendly manner.
- Resolve customer issues and complaints efficiently to ensure high satisfaction.
- Process orders, returns, and account information accurately.
- Collaborate with the sales and support team to meet team targets.
- Maintain up-to-date knowledge of our products and services.
- Document all customer interactions and transactions in the CRM system.
Qualifications
- High school diploma or GED equivalent.
- Strong verbal communication skills.
- Ability to type and navigate computer systems with accuracy.
- Ability to work flexible hours, including weekends and holidays if required.
- Basic computer literacy (Microsoft Office suite).
- Ability to stand for extended periods during shifts.