Job Description
Launch your career with Horizon Solutions Group! We're seeking motivated individuals with no prior experience to join our dynamic customer service team in Fort Worth. Enjoy comprehensive training, competitive benefits, and a supportive environment designed to help you thrive. If you're passionate about helping others and ready to grow professionally, this is your opportunity!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries and troubleshoot issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to optimize service delivery
- Adhere to company policies and service standards
- Continuously improve product knowledge through training
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable transportation to our Fort Worth office