Job Description
Are you looking to start a rewarding career in Los Angeles? Horizon Support Group is currently hiring Entry Level Customer Service Representatives with no experience required. We are a fast-paced, dynamic company dedicated to providing top-tier support to our clients, and we are looking for passionate individuals to join our team.
We believe in investing in our people. If you are a hard worker with a great attitude and a willingness to learn, we will provide you with the training and tools you need to succeed. This is an excellent opportunity to grow within a stable organization in the heart of California.
What we offer:
- Competitive salary ($18 - $22/hour)
- Comprehensive training program
- Health, dental, and vision insurance
- Career advancement opportunities
- Supportive team environment
Responsibilities
- Handle inbound and outbound customer calls and emails with a professional and friendly demeanor.
- Assist customers in resolving product inquiries and account issues efficiently.
- Document all customer interactions and transactions accurately in the CRM system.
- Collaborate with team members to meet daily and weekly performance targets.
- Stay updated on product knowledge and company policies to provide accurate information.
- Maintain a high level of customer satisfaction through excellent service delivery.
Qualifications
- High school diploma or GED equivalent.
- Strong verbal communication skills.
- Ability to multitask in a fast-paced office environment.
- Basic computer proficiency and typing skills.
- Reliable transportation to the Los Angeles office.
- A positive attitude and a desire to learn new skills.