Job Description
Join our dynamic team at Detroit Growth Partners and launch your career in customer service! We're seeking motivated individuals with no prior experience to join our supportive training program. As a Customer Service Specialist, you'll be the face of our brand, helping clients navigate our services while gaining valuable skills that will propel your professional journey forward. Enjoy competitive pay, comprehensive benefits, and a clear path to advancement in one of Detroit's most innovative companies.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Process transactions and resolve client inquiries efficiently
- Collaborate with team members to improve service quality
- Maintain detailed records of client interactions and resolutions
- Participate in ongoing training programs to enhance skills
- Contribute to a positive team culture focused on growth
Qualifications
- No prior experience required - we train from the ground up!
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new tools
- Ability to multitask in a fast-paced environment
- Positive attitude and commitment to teamwork
- Reliable transportation to downtown Detroit location