Job Description
Launch your career with Houston's leading customer service provider! We're seeking motivated individuals with no prior experience to join our dynamic team. Enjoy comprehensive training, flexible scheduling, and opportunities for growth. Our supportive environment ensures you'll develop valuable skills while serving diverse clients across Texas. If you're passionate about helping others and ready to learn, we want you!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and professionalism
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics for response time and resolution
- Participate in ongoing product knowledge training
- Support sales initiatives when required
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary (training provided)
- Strong verbal communication skills
- Basic computer proficiency (Microsoft Office, email)
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Valid Texas ID or driver's license
- Flexible availability including weekends (if needed)