Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist in Louisville! We're seeking motivated individuals with no prior experience to deliver exceptional customer experiences. Full training provided with competitive pay, benefits package, and growth opportunities. Perfect for recent graduates or career changers looking to launch a rewarding career in customer service.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve service issues efficiently
- Document interactions in CRM systems accurately
- Collaborate with team members to ensure seamless service
- Identify opportunities to enhance customer satisfaction
- Participate in ongoing training and development programs
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Proficient with basic computer applications
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to downtown Louisville location