Job Description
Start your career today with an immediate opportunity in Detroit! Detroit Customer Solutions Inc. is seeking motivated entry-level professionals to join our dynamic customer service team. No experience required – we provide comprehensive training and career growth paths. Enjoy competitive pay, flexible scheduling options, and a supportive work environment in downtown Detroit. Apply now to begin your professional journey!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Update and maintain customer records in CRM systems
- Collaborate with team members to improve service processes
- Meet daily performance metrics and quality standards
- Participate in ongoing training and development programs
- Contribute to a positive team culture
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency with MS Office Suite
- Ability to multitask in a fast-paced environment
- Customer-focused mindset and problem-solving aptitude
- Reliable transportation to downtown Detroit location
- Positive attitude and willingness to learn