Job Description
Launch your career with Louisville Community Solutions! We're seeking enthusiastic Entry-Level Customer Service Specialists to join our dynamic team. Enjoy walk-in interviews every Tuesday and Thursday from 9 AM to 4 PM at our Louisville headquarters. No experience necessary – we provide comprehensive training to help you thrive in a supportive environment. Work locally while growing professionally with competitive benefits and career advancement opportunities.
Responsibilities
- Delocate exceptional customer support via phone, email, and in-person interactions
- Resolve client inquiries and concerns efficiently using our CRM system
- Collaborate with cross-functional teams to ensure seamless service delivery
- Document interactions and maintain accurate customer records
- Participate in ongoing training to enhance product knowledge and service skills
- Contribute to process improvement initiatives for enhanced customer satisfaction
Qualifications
- High school diploma or equivalent (degree preferred)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new software
- Positive attitude with problem-solving mindset
- Ability to work flexible hours including weekends if needed
- Valid driver's license (for occasional client visits)
- Pass background check and drug screening